Frequently Asked Questions (FAQ)
1. Will I experience interference from flourescent lighting or other computer devices?
2. How reliable are your ring-in devices, really?
3. What is the range of your wireless communication technology?
4. What kind of support plan do you offer?
5. Can I expect software updates in the future and will I have to purchase them?
6. What if my competition format is different from others that are built into Slam-In?
7. What kind of computer should I use with Slam-In?
8. Do I have to have a projector to use Slam-In?
1. Will I experience interference from flourescent lighting or other computer devices?
2. How reliable are your ring-in devices, really?
3. What is the range of your wireless communication technology?
4. What kind of support plan do you offer?
5. Can I expect software updates in the future and will I have to purchase them?
6. What if my competition format is different from others that are built into Slam-In?
7. What kind of computer should I use with Slam-In?
8. Do I have to have a projector to use Slam-In?
Will I experience interference from flourescent lighting or other computer devices?
No, you should experience no interference when using our wireless radio frequency transmission system because it works at the approved frequency and power level for radio signals from computer peripherals. The only time we've experienced a problem is when a separate device (a projector) was not working at the approved frequency!
No, you should experience no interference when using our wireless radio frequency transmission system because it works at the approved frequency and power level for radio signals from computer peripherals. The only time we've experienced a problem is when a separate device (a projector) was not working at the approved frequency!
How reliable are your ring-in devices, really?
Extremely reliable. Every day, there are over 13,000 of our systems in use around the world in 69 countries. And they come with a 2-year warranty.
Extremely reliable. Every day, there are over 13,000 of our systems in use around the world in 69 countries. And they come with a 2-year warranty.
What is the range of your wireless communication technology?
The stated range is 50 feet, but our systems may actually work at slightly greater distances, depending on the characteristics of a facility. All our systems send the same signals, so it's important - if you have multiple systems in use in the same location - that you spread these systems out.
The stated range is 50 feet, but our systems may actually work at slightly greater distances, depending on the characteristics of a facility. All our systems send the same signals, so it's important - if you have multiple systems in use in the same location - that you spread these systems out.
What kind of support plan do you offer?
We don't have one. You get no-cost e-mail and phone support and complimentary updates to your software for as long as we support your software versiont. Every Slam-In software license comes with 2 installs so that you can use 1 on your classroom PC and another 1 on a traveling laptop, but where you install them is up to you. Additional licenses (each with 2 installs) are $99 each.
We don't have one. You get no-cost e-mail and phone support and complimentary updates to your software for as long as we support your software versiont. Every Slam-In software license comes with 2 installs so that you can use 1 on your classroom PC and another 1 on a traveling laptop, but where you install them is up to you. Additional licenses (each with 2 installs) are $99 each.
Can I expect software updates in the future and will I have to purchase them?
We update the Slam-In software from time to time as we find and fix performance issues or improve the way a feature operates. However, you never pay for updates to Slam-In because updates are free. We want you to have the most reliable version of the product you've purchased from us.
We update the Slam-In software from time to time as we find and fix performance issues or improve the way a feature operates. However, you never pay for updates to Slam-In because updates are free. We want you to have the most reliable version of the product you've purchased from us.
What if my competition format is different from others that are built into Slam-In?
No problem. Slam-In lets you adjust all its features and save your unique settings into a file you can re-use. If you need help adapting Slam-In to your competition format, just write or call us. We're happy to help you customize Slam-In so that it matches your needs. And if your competition format becomes widely used, we'll consider adding it to the official competition formats built into the system.
No problem. Slam-In lets you adjust all its features and save your unique settings into a file you can re-use. If you need help adapting Slam-In to your competition format, just write or call us. We're happy to help you customize Slam-In so that it matches your needs. And if your competition format becomes widely used, we'll consider adding it to the official competition formats built into the system.
What kind of computer should I use with Slam-In?
To use Slam-In, you need a Windows 10 or 11 computer. If your school uses Chromebooks, you should consider our sister company's online QuizBowl PRO system.
To use Slam-In, you need a Windows 10 or 11 computer. If your school uses Chromebooks, you should consider our sister company's online QuizBowl PRO system.
Do I have to have a projector to use Slam-In?
No, you only need a projector (or a large computer monitor or a large screen TV) if you want the audience to see the action. We highly recommend using a projector so that everyone - especially the contestants - can see the score, the ring-in winner and the timers at all times. However, if you don't want to use one or if you simply don't have one in the room you're in, you're not required to have one. Slam-In identifies - both on-screen and audibly - who rang in first, so you be sure that the right person will always be called on. And you will always know the score, so you can announce it from time to time.
No, you only need a projector (or a large computer monitor or a large screen TV) if you want the audience to see the action. We highly recommend using a projector so that everyone - especially the contestants - can see the score, the ring-in winner and the timers at all times. However, if you don't want to use one or if you simply don't have one in the room you're in, you're not required to have one. Slam-In identifies - both on-screen and audibly - who rang in first, so you be sure that the right person will always be called on. And you will always know the score, so you can announce it from time to time.
FAQ (Frequently Asked Questions)
In our conversations with clients about Slam-in, these are the questions we've routinely heard, so we've documented our answers to them below. If your question about Slam-In isn't in this list, please submit it to info@slammersystems.com. We'll respond to you as quickly as possible.
In our conversations with clients about Slam-in, these are the questions we've routinely heard, so we've documented our answers to them below. If your question about Slam-In isn't in this list, please submit it to info@slammersystems.com. We'll respond to you as quickly as possible.
Academic Competition Systems
